Presenter Remote / Stage Display communication issues

Resolved

Degraded performance

Started over 3 years agoMarch 19, 2023Lasted 56 hours 2 minutesMarch 19, 202312:00 PMMarch 21, 20238:02 PMUTC

Affected

Presenter

Updates

Resolved
March 21, 2023 at 8:02 PMUTC
Resolved
March 21, 2023 at 8:02 PMUTC
This issue has been resolved, but may require an update to Presenter 2023.1.5. Please update as soon as you are able.
Identified
March 19, 2023 at 12:00 PMUTC
Identified
March 19, 2023 at 12:00 PMUTC
We have identified and are working with our partner that provides the real time communication platform to resolve issues that may cause the Presenter Remote and Stage Display to not find the Presenter client or communicate correctly.

We will update this page as will have updates and/or a solution.

WorshipTools - Presenter Remote / Stage Display communication issues – Incident details